Bjbaji Terms & Conditions — A complete guide to your rights and responsibilities

These Terms & Conditions apply to bjbaji (bjbaji-baji.com) and the use of all its services. By accessing the bjbaji website or mobile application, creating an account, or using any of its services, you automatically agree to these Terms & Conditions.

Bjbaji wants all its members to fully understand these Terms & Conditions. If you have difficulty understanding any clause, please reach out to our 24/7 customer support team.

Where These Terms Apply

• Bjbaji's Official Website (bjbaji-baji.com)
• Bjbaji Mobile Application (Android & iOS)
• Any affiliated services or promotional offers from bjbaji
• Bjbaji Customer Service & Live Chat

All bjbaji services are intended for adults only. To open an account and use our services, the following conditions must be met.

Age Restriction

• You must be 18 years of age or older must be.
• Bjbaji may request proof of identity for age verification at any time.
• Use of a bjbaji account by anyone under the age of 18 is strictly prohibited.

Registration Eligibility

• You must be a legal citizen or resident of Bangladesh.
• Each individual may register only one account.
• Bjbaji employees are not permitted to open accounts for personal use.
• Users whose accounts have been previously closed are not permitted to open a new account.

Registering an account on bjbaji is completely free. It is your responsibility to provide accurate and genuine information during registration.

Information Required for Registration

• Full Name (as per National ID Card)
• Active mobile number (preferably the same number registered with bKash/Nagad)
• Date of birth (for age verification)
• Username & Strong Password

Account Security

Keep your account password and login credentials strictly confidential. bjbaji will never ask for your password by phone or email. If you believe your account has been compromised, notify bjbaji immediately.

Multiple accounts are prohibited

Each bjbaji member may operate only one account. Any attempt to claim bonuses through multiple accounts belonging to the same individual or household will result in the closure of all associated accounts.

Bjbaji supports the most popular payment methods in Bangladesh. All transactions are fully secure and encrypted.

Important Deposit Terms

• Only use payment methods registered in your own name.
• Deposits made through a third party are strictly prohibited.
• We reserve the right to hold suspicious transactions for review.
• Bjbaji charges no deposit fees — though your payment provider's charges may apply.

Bjbaji is committed to fast, hassle-free withdrawals. However, certain verification steps may need to be completed before a withdrawal is processed.

General Withdrawal Terms

• Minimum withdrawal amount: ৳300
• Withdrawals will be sent only to the same payment method used for the deposit.
• Withdrawals exceeding ৳50,000 may be held if KYC verification has not been completed.
• If an active bonus is in place, withdrawals will be restricted until the wagering requirement is met.

Processing Time

• BKash/Nagad: Within 15 minutes to 4 hours
• Bank Transfer: 1–3 business days
• Large amounts (over ৳1 lakh): processed within 24 hours after review

Bjbaji offers a variety of bonuses, each with its own terms and conditions, which are detailed on the bonus page.

General Bonus Terms

• Your account must be fully verified before you can claim any bonus.
• Only one bonus may be active at a time (with limited exceptions).
• Bonuses have an expiry date — any unused bonus will be forfeited once it expires.
• Claiming multiple bonuses from the same household or device is strictly prohibited.

All betting activity on bjbaji follows internationally recognised standards. Please review the odds and terms carefully before confirming any bet.

Bet Confirmation Rules

• Once a bet is confirmed, it cannot be cancelled (except via the Cash-Out feature).
• Bets can be placed before the match starts or while it is live.
• Bjbaji reserves the right to void any bets placed at incorrect odds due to a technical error.
• If you dispute a result, notify customer service within 48 hours.

Accumulator Bet Terms

• If an event within an accumulator is cancelled, it will be counted as odds of 1.0.
• Total winnings are determined only when all events in a bet are won.

Match Fixing & Suspicious Betting

Bjbaji maintains a zero-tolerance policy against match-fixing, manipulation, or any related activities. If suspicious betting patterns are detected, the account will be suspended pending investigation.

Bjbaji maintains the highest security standards. The KYC (Know Your Customer) process helps prevent financial fraud and money laundering.

Documents Required for KYC

• National ID Card (NID) or Passport
• Proof of Address (utility bill or bank statement)
• Proof of payment method ownership

When KYC Is Required

• When total withdrawals exceed ৳50,000
• If the bjbaji team detects suspicious activity
• When adding a new payment method

Bjbaji places the highest priority on the mental and financial well-being of its members. Betting is entertainment — it is not a reliable source of income.

Bjbaji's Responsible Gaming Features

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Betting Break: Take a break anytime — from 24 hours up to 6 months.
• Self-Exclusion: Self-exclude your account indefinitely.
• Spending Tracking: View your complete betting history.

If you notice signs of betting addiction, contact bjbaji's Responsible Gaming Get help from the page.

Bjbaji places the utmost importance on protecting your personal information. To learn more about our Privacy Policy, Privacy Policy View page.

How Your Information Is Used

• For account management and service delivery
• To send you relevant promotional offers
• For security verification and fraud prevention
• To meet legal requirements

Bjbaji may suspend or terminate an account without notice in the following circumstances:

• If false or incorrect information is provided
• For bonus abuse or operating multiple accounts
• If involved in match-fixing or any form of fraud
• If you are under 18 years of age
• Failure to cooperate with KYC verification
• If money laundering is suspected

For any dispute or complaint with bjbaji, please try to resolve it through customer service first. bjbaji aims to respond to all complaints within 72 hours.

• Step 1: Contact Customer Service or Live Chat.
• Step 2: Submit a written complaint via email.
• Step Three: If the dispute remains unresolved, third-party mediation will be initiated.

Bjbaji's liability is limited in the event of technical errors, internet disruptions, or any unforeseen circumstances. bjbaji will always endeavor to provide reasonable compensation where applicable.

Bjbaji reserves the right to update these terms and conditions at any time. Members will be notified of any changes via email or SMS. Updated terms will take effect 7 days after publication.

If you have any questions about these Terms & Conditions, please contact the bjbaji support team:

• Email: support@bjbaji-baji.com
• Live Chat: Available 24/7 via website or app
• Response Time: Usually within 1–4 hours