Bjbaji Privacy Policy — How your information is collected, used, and kept safe

Every time you open an account, place a bet, or contact our customer service on bjbaji, certain information is generated. In this Privacy Policy, we are fully transparent about what that information is, why it is needed, and how it is kept secure.

Bjbaji is a responsible betting platform based in Bangladesh. We believe the best way to earn your trust is through honesty and transparency — which is why this policy is written in plain language, not legal jargon.

This Privacy Policy applies to all bjbaji services — including the main website, mobile app, live chat support, and all email communications.

Bjbaji only collects data that is strictly necessary. We don't ask for what we don't need. Below is a breakdown of data across three categories:

Identity & Contact Information

Financial & Transaction Data

Technical Information (Collected Automatically)

Bjbaji collects information in several ways, each of which is clearly outlined below.

Bjbaji uses your information only for specific, legitimate purposes — never beyond what is stated.

For Service Operation

• Creating, managing, and securing your account.
• Processing deposits, withdrawals, and betting transactions.
• Activating and managing bonuses and promotions.
• Assisting with customer service and resolving complaints.

For Security & Protection

• Preventing fraud, money laundering, and account hacking.
• Detecting and investigating suspicious transactions.
• Meeting international regulations and KYC requirements.

To enhance your experience

• Showing relevant bonuses and offers tailored to your preferences.
• Analyzing and improving platform performance.
• Analyzing member usage patterns to develop new features.

Contact Us

• Sending important account notifications (SMS/email).
• Transaction confirmations and security alerts.
• If you opt in — updates on promotional offers and new features.

Bjbaji does not sell your data to anyone for commercial purposes — never has, never will. However, limited information may be shared with trusted partners solely for the purpose of operating our services.

When Data Is Shared

• Payment Processors: Payment providers such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
• KYC Verification Partners: Regulated data sharing is carried out for identity verification purposes.
• Legal Requirements: Data may be disclosed in compliance with court orders or official government investigations.
• Technology Service Providers: For secure cloud and server services — subject to strict confidentiality agreements.

Bjbaji follows the highest industry standards to protect your data. Our servers and databases are always secured with the latest security technology.

Core Security Layers

• SSL 256-Bit Encryption: All data transfers are fully encrypted.
• Firewall & DDoS Protection: Servers are protected against cyberattacks.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Two-Factor Authentication: Two-layer protection for account access.
• Restricted Staff Access: Only authorized staff may access data, strictly as needed.

Data Retention Period

Bjbaji uses cookies on its website and app. Cookies are small data files stored on your device. They are used to enhance your experience and maintain the security of the site.

Types of Cookies Used on bjbaji

• Essential Cookies: For login sessions and security — the site cannot function properly without these.
• Performance Cookies: Helps analyze site load speeds and identify performance issues.
• Functionality Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: To understand how bjbaji is being used — no personal data is involved.

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of some bjbaji features.

Bjbaji respects your full control over your own data. You have the following rights and may exercise any of them at any time.

Bjbaji strictly enforces an 18+ age policy. We do not knowingly collect information from anyone under 18. If a minor's account is identified, all associated data is immediately deleted and the account is closed.

If you believe a minor is using bjbaji, please notify our customer service immediately. We will take prompt action.

Bjbaji's platform integrates certain third-party services — such as payment processors, analytics tools, and customer support software. Each of these service providers operates under its own privacy policy.

Bjbaji shares only the minimum necessary information with third parties and is contractually bound to ensure they uphold data protection standards. However, bjbaji is not responsible for the individual policies of those third parties.

Bjbaji primarily operates in Bangladesh. However, for technical reasons, some data may be stored on secure international servers. Whenever this occurs, bjbaji ensures those servers comply with international data protection standards (GDPR and ISO 27001).

Bjbaji may update this Privacy Policy at any time. If changes are made, we will post a notice on the website and notify registered members via SMS or email. For significant changes, members will be informed at least 30 days in advance.

Any updated policy takes effect 7 days after it is published. Continued use of bjbaji after that point will be considered your acceptance of the revised policy.

For any questions, concerns, or requests to exercise your privacy rights, please contact us:

• Email: support@bjbaji-baji.com
• Live Chat: Available 24/7 on website & app
• Response Time: Within a maximum of 30 days for privacy-related requests